Help Center

Care Service EvoLust

We will tell you how to resolve your question. We work online every day.

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Main Channels

Choose a convenient method

All three channels lead straight to the team. Write where your messenger is already open.

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Telegram Bot

Recommended

Command /support in @EvoLust_bot. Just describe what is happening and we will continue the dialogue there.

The fastest way — notifications arrive instantly
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Support Button

In all sections of the site, there is a widget in the lower right corner. The message goes straight to the web version admins.

Convenient if the bot is unavailable or you are already working in the browser
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Email

Suitable for long descriptions, links, and files. We will reply with explanations and next steps.

How to Contact

Three Steps to an Answer

No queues or ticket systems — just write in a convenient way.

01

Choose a Channel

Telegram bot, button on the site, or email — any option leads to a live support team.

We recommend the bot: the answer comes directly in Telegram.
02

Describe the Problem

Tell us what happened and attach a screenshot or screen recording if it helps.

The more detailed the description, the faster we will figure it out.
03

Get an Answer

The team will reply through the same channel within 60 minutes during business hours, up to 2 hours on weekends.

For urgent questions — always the bot.
If you need more attention

Tell us details — we will pass it to the team

Send a screenshot, voice message, or short video — everything goes to the general support channel. We tag messages and call the right specialist.